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1. What is the LifeLine Program?
The LifeLine Program is a government assistance program that provides discounted
phone and
internet
services to eligible low-income individuals and families. It aims to ensure that
everyone
has access
to basic communication services.
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2. Who is eligible for the LifeLine Program?
Eligibility for the LifeLine Program is based on participation in a qualifying
government
assistance program, such as Medicaid, SNAP, or Supplemental Security Income (SSI).
For specific eligibility criteria, please visit the official LifeLine website or
contact U2C
Mobile.
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3. How do I apply for the LifeLine Program?
To apply for the LifeLine Program, you can visit our website
www.u2cmobilelifeline.com and complete the online application.
You will need to provide documentation to verify your eligibility.
Alternatively, you can call our customer service team for assistance with the
application
process.
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4. What documents do I need to apply for the LifeLine
Program?
When applying, you may need to provide documents such as:
Proof of participation in a qualifying assistance program
(Medicaid card, SNAP benefits, etc.), a valid government-issued ID, and proof of
address.
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5. What benefits do I get from the LifeLine Program?
The LifeLine Program in California offers free or discounted monthly phone and
internet
services
to eligible residents. The discount ensures individuals can access essential
communication
services.
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6. Can I switch from one LifeLine provider to another?
Yes, you can switch from one LifeLine provider to another at any time.
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7. Do any restrictions apply?
Yes, certain restrictions apply: LifeLine is only available to individuals who
participate
in
a qualifying government program or are income eligible. Only one LifeLine account is
allowed
per
household.
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8. What is the Use it or Lose it Rule?
To avoid any interruptions or disconnection of service, it’s important to actively
use your
service.
This can be accomplished by sending a text message, making a phone call, or browsing
the
internet
at least once every 30 days.
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9. What happens if I no longer qualify for the
LifeLine
Program?
If you no longer meet the eligibility requirements, you will be notified, and the
LifeLine
discount
will be removed from your account. You will then be responsible for the full cost of
your
phone
or internet service.
Phone
Number
Email
